About Us

At Trade Care Partners ( TCP ), we take the stress out of property maintenance.

Whether you’re a homeowner, landlord, or property manager, finding a reliable trade shouldn’t be a gamble. That’s why we built TCP — a trusted network of licensed, insured, and carefully vetted trades who are ready when you need them.

From leaking taps to urgent electrical issues, we coordinate and manage every step of the job, so you don’t have to chase quotes, stress over scheduling, or worry about who’s coming to your door.

Our membership options are designed for convenience and control. With flexible plans to suit single homes or multiple properties, TCP offers a smarter way to maintain what matters most your home or investment.

Backed by transparency and a commitment to quality service, we’re more than just a maintenance solution we’re your ongoing partner in property care.

You call. We cover. Job complete.

Our Values

Respect and Integrity

We treat people and property with respect

Reliability

We honour our commitments

Ease and simplicity

We make maintenance and repairs simple

Quality over quick fixes

We deliver long term value

People first

We put relationships before transactions

Why Property Owners Trust TCP

At Trade Care Partners, trust isn’t just a word — it’s the foundation of everything we do. We know that when you’re managing a property, the last thing you need is uncertainty. That’s why we built TCP: to bring confidence, clarity, and care to every repair and maintenance job.

Our promise is simple — you call, we cover, job complete. From urgent plumbing issues to routine electrical maintenance, our network of fully licensed and vetted trades is ready to respond. No hidden call out fees, just reliable service, every time.

With membership options tailored to your property needs, you get:

Unexpected maintenance issues can cause stress and disruption. With TCP, you’re never alone. Our priority is a seamless, worry-free experience—swift call-outs, clear communication, and professional resolution every time. We’ve taken the stress out of property maintenance — so you can focus on running your property, rather than chasing after repairs.

Reliable trades. Real peace of mind. That’s the TCP difference

Frequently Asked Questions

Got questions? We’ve answered the most common ones to help you feel confident about working with us.

What does a membership include?

TCP memberships are designed to make property maintenance simple, stress-free, and cost-effective. Every tier gives you access to our trusted network of vetted trades, but the level of cover and perks increases with each plan.

All TCP Memberships Include:

  • Access to our vetted trade network (plumbing, electrical, air conditioning, gas, and more)
  • Call-out fees covered up to your tier limit
  • Priority response times
  • 10% discount on all additional repair and maintenance work
  • Access to ongoing scheduled trades for landlord-approved jobs
  • No lock-in contracts
  • Transparent communication and reporting

Your membership gives you access to a dedicated support team to streamline job management through your portal. For full details, please refer to the Terms and Conditions provided at the time of sign-up

We take trust seriously — and that starts with who we send to your property. Every trade professional in the TCP network goes through a strict vetting process to ensure they meet our high standards. Here’s how we do it:

  • Licensing & Insurance Checks
    All trades must hold current, verified licenses and appropriate insurance coverage for the work they do.
  • Police & Background Screening
    We require up-to-date police clearances or background checks to ensure safety and professionalism on every job.
  • Proven Experience
    We only work with experienced, qualified professionals who have a strong track record in their trade.
  • Reference & Reputation Checks
    We speak to past clients and assess real-world reviews to confirm quality, reliability, and communication.
  • Onboarding Interviews
    Every trade goes through a face-to-face or virtual onboarding with our team to align on expectations, service quality, and communication standards.
  • Ongoing Performance Monitoring
    We regularly review performance, customer feedback, and response times — trades who don’t meet our standards don’t stay in the network.

Yes! As a TCP member, you have the flexibility to engage our vetted trades for ongoing or scheduled repairs — not just emergencies. Whether it’s regular maintenance or larger planned work, you can request trusted trades from our network with confidence.

Even when you engage them directly, you still enjoy the full benefits of your TCP membership — including priority booking, quality assurance, and a 10% member discount on all approved works.

No. TCP membership is designed to be flexible and commitment-free. You’re never locked into a long-term contract.

For full details, please refer to the Terms and Conditions provided at the time of sign-up.